MySports API has unusually high latency

Major incident EU data center Member Platform
2026-04-20 19:32 CEST · 1 hour, 13 minutes

Updates

Resolved

The incident ‘MySports API has unusually high latency’, which occurred between 2026-04-20 17:32 CEST and 2026-04-20 17:55 CEST, has been resolved.

Our engineering team will review the issue and implement additional measures to prevent similar incidents in the future.

If you continue to experience any problems, please open a ticket with our support team.

We apologize for any inconvenience caused.

April 20, 2026 · 20:46 CEST
Investigating

All systems are back to operating within the normal range. We are currently investigating the root cause of the high latency.

April 20, 2026 · 19:55 CEST
Investigating

We’re currently investigating. Users may have trouble using the MySports App and/or Web application.

April 20, 2026 · 19:32 CEST

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