MySports API has unusually high latency
Major incident
EU data center
Member Platform
2026-04-20 19:32 CEST
· 1 hour, 13 minutes
Updates
Resolved
April 20, 2026 · 20:46 CEST
The incident ‘MySports API has unusually high latency’, which occurred between 2026-04-20 17:32 CEST and 2026-04-20 17:55 CEST, has been resolved.
Our engineering team will review the issue and implement additional measures to prevent similar incidents in the future.
If you continue to experience any problems, please open a ticket with our support team.
We apologize for any inconvenience caused.
Investigating
April 20, 2026 · 19:55 CEST
All systems are back to operating within the normal range. We are currently investigating the root cause of the high latency.
Investigating
April 20, 2026 · 19:32 CEST
We’re currently investigating. Users may have trouble using the MySports App and/or Web application.
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