Partial Outage across multiple systems

The incident ‘Service interruption affecting Member platform’, which occurred between 2026-04-30 17:56 CEST and 2026-04-30 17:59 CEST, has been resolved.

Our engineering team will review the issue and implement additional measures to prevent similar incidents in the future.

If you continue to experience any problems, please open a ticket with our support team.

We apologize for any inconvenience caused.

We’ve identified the issue and are currently working on a fix.

We are currently investigating an issue affecting the Studio Connect service. Customers running on a specific branded app infrastructure are currently unable to establish a connection. As a result, onboarding and related connection functionality may be unavailable for impacted users.