High error rate in Open API

The incident ‘High error rate in Open API’, which occurred between 2026-09-02 23:26 CEST and 2026-09-03 01:21 CEST, has been resolved.

Our engineering team will review the issue and implement additional measures to prevent similar incidents in the future.

If you continue to experience any problems, please open a ticket with our support team.

We apologize for any inconvenience caused.

The team successfully applied the solution and the situation has eased.

The team implemented a solution and is monitoring the results.

The team identified the root cause and is working on a solution.

We are currently observing a high error rate in some of our Open API endpoints, especially membership signups for some customers. Our team is working hard to resolve this issue. We apologize for any inconveniences and appreciate your patience during this time.